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Privacy Policy

IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER

YOHOME BIENES RAICES, SL, a company domiciled at C/ Álvaro Qunqueiro, 13 - Ent., 36211, Vigo, (Pontevedra) - Spain, with CIF B02865921, is responsible for the processing of personal data processed through this website. This clause provides information on the use that the Company will make of your personal data.

Likewise, this Privacy Policy is intended to provide information on the rights of both registered and unregistered Users under GDPR 2016/679 and Organic Law 3/2018 on Personal Data Protection. If you have any questions regarding the processing of your personal data, contact the Company at the following C/ Álvaro Qunqueiro, 13 - Ent., 36211, Vigo, (Pontevedra) - Spain.

 

WHERE DO YOU REPORT?

On the following website: www.yohome.com.es (+ information in our legal notice)

 

DATA TREATMENT

YOHOME REAL ESTATE, SL informs through this website about its privacy policy regarding the treatment and protection of the personal data of any owner with whom it maintains a relationship in which the treatment of their data is required.

The operations, procedures and technical procedures that are carried out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data, are considered personal data processing, and in In this case, we inform of a joint treatment in those cases necessary for the management of services and/or products contracted to any of the companies indicated above, without prejudice to what is indicated in section 4 of this policy.

 

  1. RESPONSIBLE FOR TREATMENT

In compliance with the current legislation on Data Protection, we indicate that the personal data that you provide us voluntarily by any of our means of collecting information will be incorporated into automated and/or manual treatments, being YOHOME BIENES RAICES, SL with the one that maintains the contractual relationship the person in charge of said treatments. The data will not be transferred to third parties except in cases where there is a legal obligation.

Likewise, YOHOME REAL ESTATE, SL declares and guarantees that it maintains the security levels for the protection of personal data in accordance with current legislation, and that it has established all the technical means at its disposal to avoid loss, misuse, alteration, access unauthorized, theft of the data provided by the interested parties and for their employees to observe said prescriptions, as well as the duty of secrecy regarding the data subject to protection and other confidentiality obligations in force.

 

  1. WHAT PERSONAL DATA DO WE PROCESS?

The personal data we process are:

  •  Those that you decide to provide us voluntarily

  • The data derived from the communications you maintain with us.

  •  The information corresponding to your own browsing in the case of Online Services, (IP address or information derived from cookies or similar devices (you can see our Cookies Policy on the web).

  • That information that is available in sources accessible to the public, to which we can legitimately access.

  •  The data derived from the contractual or pre-contractual relationship that you maintain with us, including your image, always informing you in this case of the possibility of capturing your image.

  •   Those that third parties provide us about you, there being a legitimate basis for it or having obtained your consent for it.

  • The data of third parties that you provide us, with the prior consent of the third party in question.

 

  1. HOW DO WE PROCESS THE DATA?

At YOHOME REAL ESTATE, SL we always treat your personal data in strict compliance with current legislation. In addition, we inform you that we have the appropriate technical and organizational measures to guarantee an optimal level of security, thus guaranteeing that only those people who have authorization will access them, that we will keep them intact, avoiding any intentional or accidental loss and that we have reinforced the data processing systems and services.

The operations, procedures and technical procedures that we carry out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data, are considered personal data processing.

 

  1. LEGITIMATION OF TREATMENT

The basis of the legitimacy of the processing of Personal Data will be the result of the contractual or pre-contractual relationship, the labor relationship or any other that is required for the processing of data, such as express consent.

 

  1. MINORS

Minors under 14 years of age may not use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out through the Website by minors under their care. , including filling in the forms with the personal data of said minors and marking, where appropriate, the accompanying boxes. In this sense, and to the extent that YOHOME BIENES RAICES, SL does not have the capacity to control whether or not users are minors, it is noted that parents and guardians must enable the necessary mechanisms to prevent users from Minors access the Website and/or provide personal data without their supervision, and YOHOME REAL ESTATE, SL accepts no responsibility in this regard.

 

  1. ELECTRONIC COMMUNICATIONS

  • In the case of receiving communications by these means (emails, automated form response messages, and other communication systems) we inform you that the messages are addressed exclusively to their recipient and may contain privileged or confidential information. If it is not you The indicated addressee is hereby notified that the unauthorized use, disclosure and/or copying is prohibited under current legislation.

  • In accordance with the provisions of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, and Directive 2002/58/CE, we inform you that in the event that you do not wish to receive communications and information of a commercial nature through this electronic communication system, indicate it to us by this same means, indicating in the subject LOW COMMUNICATIONS so that your personal data can be removed from our database. Your request will be processed within 10 days from its submission. In the event that we do not receive an express response from you, we will understand that you accept and authorize our company to continue making the aforementioned communications.

 

 

  1. HOW LONG DO WE KEEP YOUR DATA?

The personal data relating to natural persons that YOHOME BIENES RAICES, SL collects by any means, will be kept as long as the interested party does not request its deletion. Likewise, they will be kept as long as the relationship that originated the processing of the data is maintained, respecting in any case the legal retention periods. After this period, personal data will be deleted from all YOHOME REAL ESTATE, SL systems.

 

  1. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

There will be no assignment, transmission or transfer of personal data, except those already informed, other than due to a legal obligation. If at the request of the Public Administration or the Autonomous Institutions in the scope of the functions that the law expressly attributes to them, your data is requested, these will be transmitted.

If there is an assignment, transmission or transfer of personal data outside of the cases previously provided, you will be previously informed so that you can give us your consent if applicable.

But in order to organize ourselves correctly, have good operations and procedures that guarantee good management of YOHOME REAL ESTATE, SL, it may be necessary to have to hire the services of advisors, professionals, or other service companies to process data under our instructions.

This treatment on behalf of third parties is regulated in a contract that is in writing or in some other way that allows to prove its celebration and content, expressly specifying that the person in charge of the treatment will treat the data in accordance with our instructions and will not apply or use them for other than the one that appears in said contract, nor will it communicate them, not even for their conservation, to other people.

 

  1. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH THE DATA?

The data protection regulations grant the owner of personal data the following rights:

  • Right to revoke any consent previously given.

  • Right of access: Know what type of data is being processed and the characteristics of the treatment that is carried out.

  • Right of rectification: Being able to request the modification of the data that is inaccurate or not true

  • Right of portability: Being able to obtain a copy in an interoperable format of the data being processed

  • Right to the limitation of the treatment in the cases that it considers that it is not necessary

  • Right of deletion: Request the cessation of data processing and its deletion when its conservation is no longer necessary

  • Right to file a claim with the Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid – FAX: 914483680- TELF: 901 100 099- E-mail:ciudadanos@agpd.es

  • If you want more information regarding the treatment of your data, rectify those that are inaccurate, oppose and/or limit any treatment that you consider is not necessary, or request the cancellation of the treatment when the data is no longer necessary, you can write to : Postal mail C/ Álvaro Qunqueiro, 13 - Ent., 36211, Vigo, (Pontevedra) - Spain, email: contacto@yohome.com.es, Phone: 615 901 037

    • Said communication must reflect the following information: Name and surname of the user, the application request, address and supporting data.

    • The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the legal representative of the authorized person. In this case, the documentation that proves this representation of the interested party must be provided.

 

 

  1.  PURPOSES OF DATA PROCESSING

We detail below the purposes of the data processing carried out by the Treatment Manager:

ACTIVITY RECORD: CONTACTS

  • PURPOSE: Sending commercial information, offers, information about products and/or services to customers and/or potential customers

  • LEGAL BASIS: Express consent of the interested party.

  • DESCRIPTION: Category of personal data (identification: name and surname, telephone, e-mail).

  • TRANSFER OF DATA: No data will be transferred to third parties

  • DATA DELETION PERIOD: Until the resolution of your information request

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